Privacy Notice

Anterim GmbH (A/NTERIM)
Bahnhofstrasse 3B, 5504 Othmarsingen, Switzerland
Email: info@anterim.com · Phone: +41 79 579 90 90

For data protection questions, contact us at info@anterim.com.

When you visit the website

• technical data sent by your browser (IP address, date and time, page visited, browser and operating system), in the logs of our website provider;
• data used to block automated access (checking that a form is filled in by a person);
• data for our own visitor statistics: pages viewed, clicks, units viewed, start and completion of a registration, referring site, campaign source, country, device type, language and a random visit ID (see Section 5).

When you register, join the waiting list or contact us

• personal details: name, date of birth, place of birth, nationality, current address, email, phone number, the passport or ID number from the uploaded identity document;
• details of the requested stay: period, unit, occupancy, occupation or employer or studies, as far as you provide them;
• details of your liability insurance (insurer);
• documents you upload, in particular a copy of your passport or ID card, where applicable your residence permit, proof of liability insurance and reference letters;
• the confirmation of your email address with a code.

When you conclude a Usage Agreement

• agreement data: unit, term, amounts, payment schedule;
• your electronic signature with time and IP address;
• payment data: payments received, bank account for refunds, card payments of the Reservation Fee (card data is processed by the payment service provider; we do not store card numbers);
• stay data: handover protocols, photos of the condition of the unit, messages, requests, complaints, warnings, fines and account statements;
• proof of your liability insurance;
• registration forms and the data we report to the municipality.

In the customer account

• your login details (email and password, which we store only in encrypted form) and login times.

Each User provides their own data in their registration. Payment confirmations come from the bank or the payment service provider. We record the condition of the unit ourselves.

• processing your registration and checking whether we can offer you a unit;
• concluding and performing the Usage Agreement, including billing, reminders and debt collection;
• proving the conclusion of the agreement (electronic signature);
• managing your stay: move-in, keys, cleaning, maintenance, requests and handover;
• meeting legal duties, in particular registration forms, reports to the municipality under cantonal law, accounting and retention duties;
• operating and securing the website and the customer account, and preventing misuse;
• analysing the use of the website with our own visitor statistics;
• protecting our rights in disputes.

We do not use your data for third-party advertising and we do not sell it.

We use cookies and local storage that are needed to run the website: for logging in to the customer account, for security, and to keep a form you have started on your device.

For our own visitor statistics, the website stores a random visit ID in your browser that expires after 30 minutes of inactivity. We use no cookies for this and store neither your IP address nor your browser type. The statistics are kept in our own database and deleted after 13 months. You can prevent them by deleting or blocking website data in your browser. We do not use third-party tracking or advertising cookies.

We disclose data only as far as necessary for these purposes, to:

• service providers that process data on our behalf: website and network, database and hosting, email sending, card payment;
• banks in Switzerland for payments and refunds;
• cleaning and maintenance staff, as far as they need it for their work;
• the owner of the property, where our agreement with the owner requires it;
• authorities, in particular the residents' registration office, where the law requires it;
• debt collection offices, courts and legal advisers in case of a dispute.

If you contact us via WhatsApp, the provider of WhatsApp also processes the message data under its own terms.

Some service providers process data abroad. According to their own privacy notices, these are:

Ireland has adequate data protection under Annex 1 of the Data Protection Ordinance. For the USA and other countries without adequate data protection, we rely on the recipient's certification under the Swiss-U.S. Data Privacy Framework or on the standard contractual clauses recognised by the Federal Data Protection and Information Commissioner (FDPIC) (Art. 16 para. 2 lit. d FADP).

We protect your data with appropriate technical and organisational measures, in particular encrypted transmission, role-based access restrictions and encrypted storage of passwords.

We do not make automated individual decisions. A person decides on every registration.

Within the limits of the law, you may request information about your data, its correction, deletion, release or transfer, and object to processing. Legal retention duties take precedence over deletion. You may file a report with the Federal Data Protection and Information Commissioner (FDPIC). Contact for your requests: info@anterim.com.

We may update this Privacy Notice. The version published on the website applies.